Subscription & Cancellation Policy
Last Updated: September 8, 2026
This Subscription & Cancellation Policy explains how subscriptions work at Goodherb (shop.trygoodherb.com), how you are billed, and how you can change or cancel your subscription at any time. This policy is part of, and should be read together with, our Terms of Service and Refund Policy.
1. Recurring Charges
When you subscribe to a product, you will receive repeat deliveries and you will be charged automatically on a recurring basis. Charges will continue unless and until you cancel. By enrolling in a subscription, you expressly authorize Goodherb to charge your payment method on file for each recurring order until you cancel in accordance with this policy.
2. Billing Frequency & Amount
You will be billed at the interval selected at the time of your initial purchase (for example, every 30 days), at the amount shown during checkout. Each recurring charge occurs on the same billing cycle as your initial order. The amount may include applicable taxes and shipping fees. Prices may change, and we will provide notice as required by applicable law before a changed price applies to a future renewal.
3. Automatic Renewal
Your subscription will automatically renew at the end of each billing cycle until you cancel. If you do not cancel at least 24 hours before your next scheduled billing date, your subscription will automatically renew and your payment method will be charged for the next cycle.
4. How to Cancel or Modify
You may cancel or modify your subscription at any time by:
- Logging in to your account and managing your subscription from the link in your order confirmation emails; or
- Emailing us at [email protected] with your full name and order number; or
- Calling us at 513 229 9343.
To avoid being charged for your next shipment, your cancellation must be completed at least 24 hours before your next scheduled billing date. Cancellation requests received after your billing date will apply to the following subscription period.
5. Orders Already Processed
If a renewal charge has already been processed before your cancellation takes effect, that order will be fulfilled and is subject to our Refund Policy. We may, in our sole discretion, decline to renew any subscription.
6. Refunds
For details on refunds and returns, including our 60-day return window, please see our Refund Policy.
7. Contact Us
If you have any questions about your subscription, please contact us:
Goodherb
ForYourBooks LLC
10317 Planters Wood Drive, Jacksonville, FL 32218, US
Email: [email protected]
Phone: 513 229 9343